Have your water heater installed in Thionville and Metz with a customized solution

Are you looking for a plumber and heating specialist in Moselle who can respond quickly for an installation, replacement, or repair? A broken or improperly sized water heater can quickly become a real problem in your daily life: no hot water, excessive electricity consumption, and the risk of leaks or water damage.

At Pro Dépannage, we work with homeowners, businesses, local governments, and property management companies to ensure a reliable, safe water heater that meets the actual needs of the home or building.

In particular, we provide services for:

Installation of new electric water heaters

Installation of new electric water heaters

Replacing existing water heaters that have reached the end of their useful life

Replacing existing water heaters that have reached the end of their useful life

Emergency water heater repair with safety measures

Emergency water heater repair with safety measures

Our goal is simple: to help you get hot water back quickly, with a system that’s compliant and built to last.

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Our various water heater services

We offer a range of water heater services tailored to meet the specific needs of every situation, whether for a single-family home, a commercial space, or a multi-unit building.

Electric water heater

We install electric water heaters, taking into account your specific needs and the layout of your home.

  • Analysis of Your Daily Hot Water Usage
  • Guidelines for water heater capacity based on household size
  • Choosing the right orientation: vertical or horizontal
  • Selecting a reliable model that complies with standards

This approach ensures that you get equipment that is cost-effective, durable, and perfectly suited to your needs.

Replacement of an existing water heater

When your water heater reaches the end of its lifespan or shows signs of malfunction, we’ll come out to replace it with a reliable, code-compliant unit.

  • Removal of the old water heater and disposal if necessary
  • Installation of new equipment tailored to your usage
  • Full water and electricity hookups
  • Inspection of the safety assembly and fasteners

This method ensures safe commissioning, a long-lasting installation, and optimal performance as soon as the system is put back into service.

Emergency Water Heater Repair

In the event of a breakdown, leak, or lack of hot water, we provide emergency water heater repair services, ensuring a quick and efficient response.

  • Identifying the source of the malfunction or leak
  • Immediate shutdown of the facility
  • Repair of defective parts whenever possible
  • Clear guidance on what to do if a replacement is needed

Our goal is to restore hot water quickly, while ensuring the safety and reliability of your system.

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How does our service call for your water heater work?

Every job is carried out using a specific method. This ensures that our work is meticulous, meets industry standards, and is tailored to your existing system.

Diagnosis and advice before any work is done

Before installing or replacing a water heater, we conduct a thorough inspection. We check the condition of the existing equipment, the connections, the electrical supply, and the available space.

We will then advise you on the appropriate size of the water heater based on your household composition, your usage habits, and the available space. An improperly sized water heater often leads to repeated breakdowns or higher electricity bills.

Installation or replacement of a water heater

Pro Dépannage provides installation and replacement services for various types of water heaters:

  • Standard electric water heater
  • Vertical or horizontal water heater
  • Flat water heater for small spaces
  • Thermodynamic water heater (installation and replacement only)

We primarily work with Atlantic water heaters, which are known for their reliability and performance, though we can also offer other reputable brands based on your needs and budget. Before starting the work, we provide you with a clear and detailed estimate with no hidden costs.

Commissioning and securing the installation

Once the water heater has been installed or replaced, we perform a full commissioning. We make the necessary adjustments, check that it is working properly, and verify the safety features.

If your water heater breaks down, we’ll provide efficient repair services—whether the issue involves the heating element, thermostat, safety assembly, or a leak. If a repair isn’t sufficient, we’ll help you find a suitable replacement solution.

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Our tips for maintaining your water heater

Maintaining your water heater helps prevent breakdowns, avoid leaks, and ensure it continues to operate efficiently over time. Certain tasks should be performed regularly to ensure reliable and safe operation.

At Pro Dépannage, we provide maintenance tailored to your system, taking into account the age of the water heater, water hardness, and your usage.

Maintenance of your water heater includes:

  • Draining the water heater to minimize scale buildup and deposits
  • Inspection and replacement of the safety assembly if necessary
  • Inspection of fittings, joints, and accessories

These procedures help reduce the risk of breakdowns, extend the equipment’s service life, and prevent the need for emergency repairs. During maintenance, we can also alert you to any issues that require repair or replacement in the near future.

Contact us to schedule maintenance for your water heater

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