Suppliers and customer reviews for PRO DEPANNAGE

They tried out Pro Dépannage's services

Louis "The Tomato"

Published on August 22, 2026

I'm very happy with Emrah And with the company

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and for your trust. We are delighted that you are satisfied with Emrah’s work as well as with our services for replacing your water heater and repairing your faucets. The entire Pro Dépannage team thanks you for the 5-star rating and is, of course, here to assist you if needed. We look forward to serving you again!

Alexandre Fievez

Published on August 19, 2026

Fast, professional, and reassuring water heater repair—all on a Sunday afternoon in the middle of August. I highly recommend them.

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much, Alexandre, for your feedback and your recommendation. I’m delighted that I was able to respond quickly and help you out, even on a Sunday afternoon in the middle of August. Your satisfaction is the best reward for our work. Thank you again for your trust, and I look forward to helping you again if needed. Benjamin – Pro Dépannage

Roberte Robinet

Published on August 18, 2026

5 stars—if I could have given more, I would have... The hot water tank broke down at 7:30 p.m., and the team arrived an hour later... They did a thorough job... Don't hesitate to call them.

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and for your trust! We’re delighted that we were able to respond quickly and provide you with a solution despite the late hour. Thank you also for your recommendations—the whole team really appreciates them. We look forward to working with you again, Benjamin – Pro Dépannage

Alain Bick

Published on July 31, 2026

My water heater broke down at 1:00 p.m. And I got a new one by 5:00 p.m. A very good company

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you for your feedback and your trust. We’re delighted that we were able to replace your water heater quickly and restore your hot water service the same day. Thank you again for your recommendation. Benjamin – Pro Dépannage

Genevieve Navier

Published on July 27, 2026

Replacing a Toilet Tank

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much, Ms. Navier, for your 5-star review. We’re delighted that you were completely satisfied with the replacement of your toilet tank—both with the quality of the work and the price. Thank you for placing your trust in Pro Dépannage, your plumbing and heating specialist in Thionville and the surrounding area. We look forward to assisting you again with your future plumbing needs.

Sandrine Bontemps

Published on July 27, 2026

Excellent work—clean, fast, and meticulous. The rates are very reasonable. I highly recommend this company and will definitely use them for future projects;

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much, Ms. Bontemps, for your excellent review and recommendation. We are delighted that you were completely satisfied with the installation of your toilet, the speed of our service, the cleanliness of the work site, and the quality of our work. The entire Pro Dépannage team remains at your service for any future plumbing and heating projects in Thionville and the surrounding area. We look forward to serving you again.

Carine Sartor

Published on July 22, 2026

A huge thank you to the entire PRO DÉPANNAGE team for their responsiveness and professionalism. We called after 9 p.m., and the technician arrived 15 minutes later to diagnose the problem for free. Then, 45 minutes later, he was already back with a new water heater and immediately proceeded to replace it. The service was remarkably efficient, with clean, quick work and clear explanations. It’s rare to find a technician who’s so available and dedicated, even late at night. I recommend them without hesitation!

Response from PRO DEPANNAGE Plumbing / Heating Services

A huge thank you for your feedback—the entire Pro Dépannage team really appreciates it. We’re delighted that we were able to respond quickly and provide a solution that same evening. Thank you for your trust and your recommendation. Enjoy your new water heater! Benjamin

PtitBonhom

Published on July 12, 2026

I called them for an emergency water heater repair. They diagnosed the problem and replaced the unit all within the same day. They showed a high level of professionalism and a personal touch that was a pleasure to experience. I highly recommend them.

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback. I was happy to be able to respond quickly and get your water heater back up and running the same day. Your comments about my professionalism and the quality of my customer service mean a lot to me, as these are two values I hold in high regard. Thank you again for your trust, your hospitality, and your recommendation. Benjamin – Pro Dépannage

Sébastien Pimenta

Published on July 1, 2026

Quick response and service. Fair prices

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much, Sébastien, for your feedback and your trust. I’m glad we were able to respond quickly and provide you with a solution at a fair price. I look forward to helping you again if needed. Benjamin – Pro Dépannage

Ion Lupoi

Published on June 28, 2026

(Translated by Google) Top (Original review) Top

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and your trust. We are delighted that you were satisfied with our service. We look forward to assisting you again if needed. Benjamin – Pro Dépannage

Micael Ferreira

Published on June 5, 2026

The company truly lives up to its name: the word “Pro” has never been more apt! Quick response, friendly, professional, and efficient staff. A high-quality service that I highly recommend. Thank you for your excellent work!

Response from PRO DEPANNAGE Plumbing / Heating Services

Hello Mr. Ferreira, Thank you very much for your feedback and for taking the time to share your experience. Your satisfaction is our greatest reward. We make it a point of honor to respond quickly while ensuring meticulous, high-quality work. Thank you also for your trust and your recommendation. It was a pleasure to assist you. We look forward to serving you again if needed. Benjamin – Pro Dépannage

Laure Colson

Published on June 1, 2026

Pro Dépannage responded very quickly! Accurate diagnosis and excellent advice! Clear explanations! We highly recommend them! Thank you so much!

Response from PRO DEPANNAGE Plumbing / Heating Services

Hello Ms. Colson, Thank you very much for your feedback and your recommendation. We are delighted that we were able to provide you with a quick solution and clear explanations regarding your installation. Customer satisfaction is our top priority, and your message is a wonderful reward for our daily work. Thank you again for your trust, and we look forward to assisting you again if needed. Benjamin – Pro Dépannage

Marianne Cousin

Published on May 31, 2026

Great service! My water heater broke down at 2 p.m. on a Sunday, but it was replaced right away, and the pipes were also replaced to ensure a clean installation. By 7 p.m., everything was taken care of. Impressive responsiveness, especially on a Sunday. Professional, fast work at a reasonable price. Many thanks to Benjamin for his efficiency and professionalism. I highly recommend him.

Response from PRO DEPANNAGE Plumbing / Heating Services

Hello Marianne, Thank you so much for your feedback and your trust. A water heater breakdown on a Sunday is never a pleasant situation, which is why we always do our best to respond quickly and restore hot water as soon as possible. I’m delighted to have been able to provide you with an effective solution and to have left you with a properly functioning system so you can start fresh. Thank you again for your recommendation and your kindness. Benjamin – Pro Dépannage

Nicole Beck

Published on May 28, 2026

Leak detection and pipe repair in Mondelange

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and for trusting us with this leak detection job in Mondelange. We’re glad we were able to quickly locate the leak and repair the pipe to resolve the issue effectively. Thank you again for your recommendation and for your hospitality during the service call. Benjamin – Pro Dépannage

Virginie W

Published on May 12, 2026

A reliable and efficient company. Alex, the technician, gives great advice and explains things clearly. I highly recommend them.

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and recommendation. We’re delighted that Alexandre’s service met with your satisfaction. At Pro Dépannage, we place great importance on providing advice, transparency, and clear explanations so that every customer fully understands the solutions we offer. We look forward to assisting you again if needed. Benjamin – Pro Dépannage

Thomas Springmann

Published on May 12, 2026

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much, Thomas, for your trust and your feedback ⭐⭐⭐⭐⭐ We are delighted to have met your expectations. At Pro Dépannage, we place great importance on the quality of our work, our responsiveness, and the professionalism of every job we undertake. We look forward to assisting you again with your future projects or repairs. Benjamin – Pro Dépannage

Jessica Mergen

Published on May 7, 2026

Alexandre replaced my faucet—the work was very neat and quick. I highly recommend him.

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you so much, Jessica, for your feedback and your trust. Alexandre will be delighted to read your message. We place great importance on cleanliness, prompt service, and the quality of our work. Thank you again for your 100% recommendation! Benjamin – Pro Dépannage

Magali Guerra

Published on May 7, 2026

Many thanks to Alexandre for servicing my Saunier Duval boiler—a clean and efficient job.

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much, Ms. Guerra, for your feedback and your trust. Alexandre takes great pride in performing thorough, clean, and efficient boiler maintenance, and he will be very pleased to read your message. We look forward to seeing you again for the maintenance of your Saunier Duval boiler. Benjamin – Pro Dépannage

Alphonse Gimbel

Published on May 6, 2026

A reliable and responsive heating technician; scheduled a service call for my Viessmann boiler within 3 days—highly recommended

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and your trust. Alexandre prides himself on being responsive and providing reliable, meticulous service for all types of boilers. We’re glad we were able to quickly resolve the issue with your Viessmann boiler. We look forward to assisting you again if needed. Benjamin – Pro Dépannage

Herve

Published on April 30, 2026

Great—very responsive and excellent work

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback. I'm glad I was able to respond quickly and that you're satisfied with the work. I look forward to hearing from you again if needed. Benjamin

By Gael

Quick and efficient service, clean work, and super friendly. Perfect!

Response from PRO DEPANNAGE Plumbing

Thank you very much for your positive review! We’re delighted that you appreciated our quick and efficient service, as well as our attention to detail. We look forward to serving you again.

By Emilie

Fast, friendly service with good advice. I would recommend

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Isabelle blaes

I'm very satisfied with the emergency call-out on Saturday evening because my water heater was causing the whole house to break down. I came that same evening to find out what had gone wrong and this morning I got in to change the water heater. Thank you for intervening so quickly and for a job well done.

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By virginie hennequin

Fast intervention for my water heater with a quality service, good advice, respectful, accompanied by a remarkable kindness the top of the top I strongly recommend and I would not hesitate to call him and his colleague in the future if needed....

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Stéphane Joseph

Impeccable service, but above all "quality". Warm, friendly and very conscientious plumber, I highly recommend! Thanks again for your intervention...

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Alex Baëtz

I called Benjamin to work on my water heater this morning and I am extremely satisfied with his service. He was quickly available, came to the site in record time and solved the problem efficiently and professionally. His demeanor was impeccable throughout. I highly recommend this professional to anyone in need of a quality plumbing service.

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Diane Marchand

Following my call, he gave me good advice and called me back several times to help me without intervening directly. A big thank you for your professionalism and your sense of mutual aid.

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Jean di

Replacement of a 300L Atlantic Zeneo water heater and my roller shutter in mondorff Thank you very much for your responsiveness and your quality work.

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Mandy Mayaux

A very professional and very kind person, speed and efficiency out of the ordinary, I highly recommend, I had a problem with my water tank he was very reactive and there washing machine ruined I called him at the beginning of the afternoon the evening I launched my laundry in a new machine of excellent quality that he installed a huge thank you I keep this contact preciously.

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Lionel Guerra

My 300l water heater broke I called Pro dépannage this morning the water heater q was replaced the same afternoon I am very pleased with you Thank you very much! I'm from Stuckange

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Fatiha Daib

Hello , Pro dépannage fitted two roller shutters for me in Thionvile, professional quality work and punctual with a good word, I recommend you go there with your eyes closed! What's more, he's a very nice person ;)bravo merci

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Charlotte Durupt

Thank you again for your responsiveness following water damage late at night. Very professional. JOUDREVILLE area, doesn't hesitate to travel despite the distance.

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Chris.

Super efficient! I didn't even have time to get home from work when the company had already found where the leak was, done the insurance paperwork and proposed repair options! Lucky or not, I don't know, but I recommend them for their professionalism and efficiency. Thank you

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Cat Girl

Impeccable work and, above all, very fast. The appointment and diagnosis were almost immediate and the parts were ordered very quickly (fortunately for us as we had no hot water). Very professional, friendly, worked quickly, explained very well, gave advice... I recommend Pro Dépannage without hesitation :-)

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Nathalie Vital

Excellent professional! Mr Bostelle and his trainee arrived promptly to replace our water heater. They listened carefully, were very friendly, attentive and respectful. Mr. Bostelle knows his trade and his products very well, and I recommend him! I wish him and his trainee Tristan every success in the future. Thank you, Mr. Bostelle!

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Louise Murgia

Installation of a softener and replacement of my mixer taps and shower column in Berg sur Moselle Efficiency and speed

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Kevin Dominiak

Difficult to find a plumbing professional in the middle of summer... Pro Dépannage was the only one to answer the phone, very courteous and exemplary speed!!!! 1) Sunday: Water heater problem identified. 2) Monday: Pro Dépannage at home to determine source of problem. 3) Tuesday morning: New water heater delivered to home. 4) Tuesday afternoon: Installation by Pro Dépannage. Hard to beat that! A very slight leak appeared the next day on a recalcitrant fitting, and Pro Dépannage once again returned to the home to fix the problem once and for all. Quick quotation. Fast (and quality) work. Top customer service. A craftsman like few others today!

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Eric Delage

Problem with a broken water heater... After numerous calls to different companies who either didn't answer, were on voicemail or offered appointments within 10 days... I finally came across Pro Dépannage by chance. They came round 2 hours after the phone call to take a look and draw up an estimate. Quote validated immediately and changed the next day at noon. Very quick response, professional, clean and efficient work. Very satisfied, highly recommend.

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Gaëlle N

Problem with an out-of-order water heater...I called Pro dépannage in a hurry, and they were there half an hour later to check the situation and draw up an estimate. The water heater was replaced the next morning. Very satisfied with the responsiveness, speed and professionalism shown by Benjamin and his assistant. The work was meticulous and of high quality. Thank you for your kindness (and the free part!). This is the first time I've used Pro dépannage, and I won't hesitate to call them again! I highly recommend them. Thanks again!

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Mathieu Loisel

Very good craftsman, answers the phone immediately and courteously. He repaired my safety unit quickly, cleanly and reliably, whereas the previous plumber botched the job. I'd recommend

Response from PRO DEPANNAGE Plumbing

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

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