They tried out Pro Dépannage's services

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Herve

Published on April 30, 2026

Great—very responsive and excellent work

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Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback. I'm glad I was able to respond quickly and that you're satisfied with the work. I look forward to hearing from you again if needed. Benjamin

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Alexia

Published on April 24, 2026

I’d like to highlight this company’s responsiveness and professionalism. We contacted Benjamin last night, and he was at our place this morning at 8 a.m. Unfortunately, he wasn’t able to resolve our issue, but I really want to thank him because contractors this professional are extremely rare. We’ll definitely reach out to you again if needed and won’t hesitate to recommend you to others.

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Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and for your trust. We always do our best to respond quickly and provide a solution, even when the issue falls outside our area of expertise. Transparency is central to how we work, and it’s important to us to guide you in the right direction rather than offer an unsuitable solution. Thank you so much for your appreciation—it’s exactly what makes our work meaningful. We look forward to assisting you if needed. Benjamin

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team-shadow shadow

Published on April 21, 2026

Same-day service, high-quality work, and fair pricing—I highly recommend them

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Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you for your trust and your positive feedback. We pride ourselves on responding quickly, providing high-quality service, and offering fair prices. We look forward to assisting you again if needed. Benjamin – Pro Dépannage

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Laurence Schwab

Published on April 8, 2026

Perfect from start to finish Detailed explanations and quotes On-time delivery I highly recommend them

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Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback! I’m glad everything went smoothly, from the explanation to the completion of the work. I look forward to assisting you again if needed. Benjamin – Pro Dépannage

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Christine Glatt

Published on March 30, 2026

Great convenience store... highly recommended...

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Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and recommendation—it’s always appreciated. We look forward to assisting you again if needed! Benjamin – Pro Dépannage

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Matthieu Rimlinger

Published on March 19, 2026

I called this morning about a leaky garden faucet, and they scheduled an appointment for 2:00 p.m. By 2:15 p.m., it was fixed. They were really professional and very friendly! I highly recommend them for fast and efficient repairs!

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Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback! We’re glad we were able to respond quickly and resolve the issue with your garden faucet as soon as possible. Responsiveness and efficiency are among our top priorities, as is customer satisfaction. We look forward to helping you again if needed. Benjamin – Pro Dépannage

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Marie

Published on March 13, 2026

A VERY professional young man, always available, always smiling, full of good advice, and EXTREMELY efficient! Thank you for everything! I highly recommend him ++++++++++++++++++

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Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you so much, Marie, for your message—it really means a lot to me! Customer satisfaction is my top priority, and I’m delighted to have been able to help you. Thank you for your trust and your recommendation. I look forward to serving you again if needed. Benjamin – Pro Dépannage

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Christian and Garite

Published on March 10, 2026

The water heater was replaced very quickly. A leak was detected the day before, and the new water heater was up and running by noon the next day. And they did it all with a smile!

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Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and your trust. We always do our best to respond quickly, especially when it comes to a leak or a broken water heater. We’re glad we were able to get your system up and running the very next day. We look forward to serving you again. Benjamin – Pro Dépannage

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Nathalie Hoff

Published on March 7, 2026

Quick repair on a Saturday night for a water leak. Excellent work and very friendly.

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Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and for your trust. I’m delighted that I was able to respond quickly to fix your water leak, even on a Saturday night. Responsiveness and quality of work are top priorities for Pro Dépannage. I look forward to serving you again if needed. Benjamin – Pro Dépannage

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Romain Lotito

Published on March 6, 2026

I called Pro Dépannage, and I’m very satisfied with their service. The repair was completed quickly and with great professionalism.

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Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and for your trust. I’m glad I was able to respond quickly and to hear that you’re satisfied with the service. Customer satisfaction remains my top priority every day. I look forward to serving you again if needed. Benjamin – Pro Dépannage

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Yan RUTILI

Published on March 6, 2026

Benjamin responded quickly and efficiently, offering helpful advice with a smile. Thank you!

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Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your positive feedback and your trust. I’m glad I was able to provide you with a quick and effective solution. I look forward to assisting you again if needed. Benjamin – Pro Dépannage

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Julie Chanoni

Published on March 6, 2026

Great customer experience! They responded very quickly and provided me with a solution that worked right away. Thank you so much for your professionalism!

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Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your positive feedback and for your trust. We make it a point of honor to respond quickly and provide effective, long-lasting solutions to our customers. We’re glad we could be of service. Benjamin – Pro Dépannage

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Quentin Chanoni

Published on March 6, 2026

They were extremely responsive—I called them at 10:30 a.m., and by 11:00 a.m. they were already there and had fixed my problem in just five minutes. Great work and fantastic customer service!

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Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and your trust. We always do our best to respond quickly and provide an effective solution as soon as we arrive. We’re glad we were able to resolve your issue so quickly. Benjamin – Pro Dépannage

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Emrah Ula

Published on March 5, 2026

Top-notch service—the plumber came to replace my water heater at 10 p.m. He worked quickly, kept the area clean, and was very professional. He took the time to explain what he was doing, which was very reassuring. It’s great to be able to count on a tradesperson who’s so responsive and efficient in an emergency. I’d recommend him without hesitation.

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Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and your trust. We always do our best to respond quickly, especially when it comes to hot water issues. We’re glad you were satisfied with our service. We look forward to serving you again if needed. Benjamin – Pro Dépannage

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Sylvain Hirsch

Published on March 4, 2026

I called Pro Dépannage in Thionville to fix a plumbing issue at my home. Benjamin arrived quickly and took the time to explain what was causing the problem. The work was done neatly and efficiently. It’s reassuring to be able to count on a reliable and responsive professional. I would recommend them without hesitation.

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Response from PRO DEPANNAGE Plumbing / Heating Services

Hello Sylvain, Thank you very much for your feedback and your trust. I’m glad I was able to respond quickly and resolve your plumbing issue. I look forward to serving you again if needed. Benjamin – Pro Dépannage

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Georgette Romo Schiltz

Published on February 20, 2026

Replacement of my water heater Quick service Thank you

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Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and your trust. Best regards, Benjamin

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Christian Lunyangu

Published on February 13, 2026

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and your trust. Best regards, Benjamin

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Marie Bal

Published on February 5, 2026

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much

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Roxane N.

Published on January 30, 2026

He came out on an emergency call at 9 p.m., and on top of that, it was the day before I was set to move out of my apartment… The plumber was extremely responsive, very professional, and reassuring. He provided a free estimate, had the necessary supplies on hand, arrived quickly, and did a top-notch job. It was such a relief to find someone so reliable and efficient at a time like that. I recommend him 100%!

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Response from PRO DEPANNAGE Plumbing / Heating Services

Hello Roxane, Thank you so much for your very positive feedback and for the trust you placed in me, especially given how urgent and stressful the situation was. I’m delighted that I was able to step in quickly and provide you with an effective solution before your move. Your satisfaction with my responsiveness, professionalism, and the quality of my work is truly rewarding for me. I wish you all the best and hope your move goes smoothly. Best regards, Benjamin – Pro Dépannage

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Rosalie Coutinho

Published on January 30, 2026

Response from PRO DEPANNAGE Plumbing / Heating Services

Hello Rosalie, Thank you very much for your ⭐⭐⭐⭐⭐ review and for your trust. I’m delighted that I was able to meet your expectations. I look forward to assisting you again if needed. Benjamin – Pro Dépannage

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By Gael

Quick and efficient service, clean work, and super friendly. Perfect!

Response from PRO DEPANNAGE

Thank you very much for your positive review! We’re delighted that you appreciated our quick and efficient service, as well as our attention to detail. We look forward to serving you again.

By Emilie

Fast, friendly service with good advice. I would recommend

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Isabelle blaes

I'm very satisfied with the emergency call-out on Saturday evening because my water heater was causing the whole house to break down. I came that same evening to find out what had gone wrong and this morning I got in to change the water heater. Thank you for intervening so quickly and for a job well done.

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By virginie hennequin

Fast intervention for my water heater with a quality service, good advice, respectful, accompanied by a remarkable kindness the top of the top I strongly recommend and I would not hesitate to call him and his colleague in the future if needed....

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Stéphane Joseph

Impeccable service, but above all "quality". Warm, friendly and very conscientious plumber, I highly recommend! Thanks again for your intervention...

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Alex Baëtz

I called Benjamin to work on my water heater this morning and I am extremely satisfied with his service. He was quickly available, came to the site in record time and solved the problem efficiently and professionally. His demeanor was impeccable throughout. I highly recommend this professional to anyone in need of a quality plumbing service.

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Diane Marchand

Following my call, he gave me good advice and called me back several times to help me without intervening directly. A big thank you for your professionalism and your sense of mutual aid.

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Jean di

Replacement of a 300L Atlantic Zeneo water heater and my roller shutter in mondorff Thank you very much for your responsiveness and your quality work.

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Mandy Mayaux

A very professional and very kind person, speed and efficiency out of the ordinary, I highly recommend, I had a problem with my water tank he was very reactive and there washing machine ruined I called him at the beginning of the afternoon the evening I launched my laundry in a new machine of excellent quality that he installed a huge thank you I keep this contact preciously.

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Lionel Guerra

My 300l water heater broke I called Pro dépannage this morning the water heater q was replaced the same afternoon I am very pleased with you Thank you very much! I'm from Stuckange

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Fatiha Daib

Hello , Pro dépannage fitted two roller shutters for me in Thionvile, professional quality work and punctual with a good word, I recommend you go there with your eyes closed! What's more, he's a very nice person ;)bravo merci

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Charlotte Durupt

Thank you again for your responsiveness following water damage late at night. Very professional. JOUDREVILLE area, doesn't hesitate to travel despite the distance.

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Chris.

Super efficient! I didn't even have time to get home from work when the company had already found where the leak was, done the insurance paperwork and proposed repair options! Lucky or not, I don't know, but I recommend them for their professionalism and efficiency. Thank you

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Cat Girl

Impeccable work and, above all, very fast. The appointment and diagnosis were almost immediate and the parts were ordered very quickly (fortunately for us as we had no hot water). Very professional, friendly, worked quickly, explained very well, gave advice... I recommend Pro Dépannage without hesitation :-)

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Nathalie Vital

Excellent professional! Mr Bostelle and his trainee arrived promptly to replace our water heater. They listened carefully, were very friendly, attentive and respectful. Mr. Bostelle knows his trade and his products very well, and I recommend him! I wish him and his trainee Tristan every success in the future. Thank you, Mr. Bostelle!

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Louise Murgia

Installation of a softener and replacement of my mixer taps and shower column in Berg sur Moselle Efficiency and speed

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Kevin Dominiak

Difficult to find a plumbing professional in the middle of summer... Pro Dépannage was the only one to answer the phone, very courteous and exemplary speed!!!! 1) Sunday: Water heater problem identified. 2) Monday: Pro Dépannage at home to determine source of problem. 3) Tuesday morning: New water heater delivered to home. 4) Tuesday afternoon: Installation by Pro Dépannage. Hard to beat that! A very slight leak appeared the next day on a recalcitrant fitting, and Pro Dépannage once again returned to the home to fix the problem once and for all. Quick quotation. Fast (and quality) work. Top customer service. A craftsman like few others today!

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Eric Delage

Problem with a broken water heater... After numerous calls to different companies who either didn't answer, were on voicemail or offered appointments within 10 days... I finally came across Pro Dépannage by chance. They came round 2 hours after the phone call to take a look and draw up an estimate. Quote validated immediately and changed the next day at noon. Very quick response, professional, clean and efficient work. Very satisfied, highly recommend.

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Gaëlle N

Problem with an out-of-order water heater...I called Pro dépannage in a hurry, and they were there half an hour later to check the situation and draw up an estimate. The water heater was replaced the next morning. Very satisfied with the responsiveness, speed and professionalism shown by Benjamin and his assistant. The work was meticulous and of high quality. Thank you for your kindness (and the free part!). This is the first time I've used Pro dépannage, and I won't hesitate to call them again! I highly recommend them. Thanks again!

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

By Mathieu Loisel

Very good craftsman, answers the phone immediately and courteously. He repaired my safety unit quickly, cleanly and reliably, whereas the previous plumber botched the job. I'd recommend

Response from PRO DEPANNAGE

Thank you for your positive review and your trust. Benjamin – Pro Dépannage

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