PRO DEPANNAGE: Plumbing, Leak Detection, and Heating Services in Thionville and Metz

Are you looking for a reliable, responsive, and transparent contractor?

(+33) 06 40 91 37 51
57 Allée de la Libération
, 57100 Thionville

Your local plumbing, heating, and roller shutter company

Founded in 2021, Pro Dépannage is a Thionville-based craftsman's business that can meet all your needs. We operate in the Thionville and Metz areas.

Our company specializes inGENERALPLUMBING work,HEAT PUMP INSTALLATION,BOILER INSTALLATION and ROLLER SHUTTERS.

Plumbing

Installation and replacement of electric water heaters
Replacing faucets
Restroom change
Leak detection
Water softener installation

Heating

Boiler maintenance
Boiler Repair
Boiler installation
Heat Pump Installation
Air Conditioning Installation

Troubleshooting

Water leaks
Water Heater Breakdowns
Plumbing issues

Water leak

Plumbing

Our heating services in Thionville and Metz

Heat pump

Installation of a reversible air conditioning system for heating and cooling (Air-to-Air)
Connection to your radiators or underfloor heating (air-to-water)
Fine-tuning settings to reduce your electricity usage

Boiler installation

Personalized advice on selecting the right power rating
Removal of your old gas or oil furnace
Complete descaling of your heating system

Gas Boiler Maintenance

Thorough cleaning of the heating element and burner
Inspection of safety devices and water flow rates
Measuring gas emissions for your protection

Oil-Fired Boiler Maintenance

Comprehensive annual maintenance to ensure the safety of your home
Cleaning the burner and replacing the nozzle
Chimney sweeping for optimal draft

Boiler Repair

Emergency repair for a complete loss of heat
Repair of domestic hot water systems
Troubleshooting error codes and electronic safety systems

Roller shutters

Installation and repair of aprons
Mechanisms for electric or manual shutters
Reels, straps, chains, cranks…

Plumbing

Installation and replacement of electric water heaters
Replacing faucets
Restroom change
Leak detection
Water softener installation

Heating

Boiler maintenance
Boiler Repair
Boiler installation
Heat Pump Installation
Air Conditioning Installation

Troubleshooting

Water leaks
Water Heater Breakdowns
Plumbing issues

Water leak

Plumbing

Need our plumbing and heating services in Thionville and Metz?

Get a free quote

Practical Information from Pro Dépannage

Access

PRO DEPANNAGE

57 Allée de la Libération
57100 Thionville

06 40 91 37 51

PRO DEPANNAGE serves a 50-kilometer radius. Throughout Luxembourg. IncludingYutz, Terville, Hettange-Grande, Florange, Guénange, Uckange, Serémange-Erzange, Fameck, Nilvange, Algrange, Hayange, and Mondelange.

Quote

Get a free quote

06 40 91 37 51

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Advantages of Pro Dépannage

Customized studies and advice
Emergency interventions
Free quotation

Insurance

Professional liability
Existing damage insurance
Civil liability
Building damage insurance

Our Projects at Pro Dépannage Plombier in Thionville and Metz

At Pro Dépannage, we pride ourselves on bringing plumbing and roller shutter projects to fruition with exemplary precision and care. Since our founding in 2021, we've had the privilege of working on a variety of projects, from emergency repairs to complete installations and complex renovations.

Installation of roller shutters

Plumbing fixture installation

See all our projects

Suppliers of Pro Dépannage, a plumbing and heating company in Thionville and Metz

At Pro Dépannage, we work closely with plumbing specialiststo ensure the durability and reliability of our installations and repairs. Our roller shutter suppliers, meanwhile, enable us to offer state-of-the-art products that combine security and comfort.

This careful selection of partners allows us not only to maintain high standards, but also to respond flexibly to the specific needs of each project. Thanks to them, we can offer plumbing and roller shutter solutions that fully meet our customers’ requirements.

Discover our suppliers

Suppliers of Pro Dépannage, a plumbing and heating company in Thionville and Metz

Our customers testify

Corine

Published on October 6, 2026

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much, Corine, for your review and for the 5-star rating. I appreciate your trust and am delighted that you’re satisfied. I look forward to assisting you again if needed. Best regards, Benjamin – Pro Dépannage

Christine Taillard

Published on October 5, 2026

They responded quickly and efficiently after my phone call. Thank you!

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much, Christine, for your feedback and for your trust. I’m delighted that I was able to respond quickly and effectively to resolve your plumbing issue. Thank you also for taking the time to share your experience. Benjamin – Pro Dépannage

Claire Dorion

Published on October 5, 2026

A big thank you to Benjamin and the entire Pro Dépannage team for their responsiveness and professionalism. After a plumbing issue, my toilet tank needed to be replaced, and they took care of it very quickly! They were punctual, efficient, and friendly. I highly recommend them!

Response from PRO DEPANNAGE Plumbing / Heating Services

Hello Claire, Thank you very much for your feedback and for your trust. We’re delighted that we were able to respond quickly and that you’re satisfied with the work we did. Thank you also for taking the time to share your experience—it means a lot to the whole team. Best regards, Benjamin – Pro Dépannage

Navy

Published on September 19, 2026

I can see why this company has such high ratings. I called at 11:30 a.m. to have a gas line removed, and they came the same day at 2:00 p.m. They were very friendly and professional—I highly recommend them.

Response from PRO DEPANNAGE Plumbing / Heating Services

Hello Marine, Thank you so much for your review and recommendation! We’re delighted that we were able to come out the same day and that you’re satisfied with our work. Thank you for your trust! Benjamin – Pro Dépannage

PASCAL NARDECCHIA

Published on September 17, 2026

Friendly, professional, helpful, and quick.

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your review, Mr. Nardecchia! I’m delighted that you’re satisfied with the installation of your water heater and the advice we provided. Thank you for your trust; it was a pleasure to serve you. Benjamin – Pro Dépannage

Jean-Philippe DELLA VEDOVA

Published on August 31, 2026

Prompt and professional service

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and your trust. We’re glad we were able to respond quickly to replace your water heater and that you’re satisfied with our service. We look forward to helping you again if needed. Benjamin – Pro Dépannage

Cynthia M’hiaoui

Published on August 29, 2026

I am very satisfied with the work that was done. I was pleasantly surprised by how quickly they responded when I made the appointment and by their professionalism during the service call. A very reliable company!!

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much, Cynthia, for your feedback and your trust. We’re delighted that you appreciated our responsiveness and the quality of our service. We look forward to assisting you again if needed. Benjamin – Pro Dépannage

Domenica Catalogna

Published on August 25, 2026

I called about a major water heater leak... they responded super quickly... the problem was fixed in about an hour that same day; it’s hard to find a company that’s this responsive and competent. The owner and his employee are great—everything was done by the book, with impeccable, professional work... I’d recommend this company without hesitation... And I’d like to say THANK YOU again...

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you so much for your review and for your trust! We’re delighted that we were able to respond quickly and resolve your water heater issue. Your satisfaction and your kind words truly mean a lot to us. Thank you again for your recommendation! Benjamin and the entire Pro Dépannage team

Louis "The Tomato"

Published on August 22, 2026

I'm very happy with Emrah And with the company

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and for your trust. We are delighted that you are satisfied with Emrah’s work as well as with our services for replacing your water heater and repairing your faucets. The entire Pro Dépannage team thanks you for the 5-star rating and is, of course, here to assist you if needed. We look forward to serving you again!

Alexandre Fievez

Published on August 19, 2026

Fast, professional, and reassuring water heater repair—all on a Sunday afternoon in the middle of August. I highly recommend them.

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much, Alexandre, for your feedback and your recommendation. I’m delighted that I was able to respond quickly and help you out, even on a Sunday afternoon in the middle of August. Your satisfaction is the best reward for our work. Thank you again for your trust, and I look forward to helping you again if needed. Benjamin – Pro Dépannage

Roberte Robinet

Published on August 18, 2026

5 stars—if I could have given more, I would have... The hot water tank broke down at 7:30 p.m., and the team arrived an hour later... They did a thorough job... Don't hesitate to call them.

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and for your trust! We’re delighted that we were able to respond quickly and provide you with a solution despite the late hour. Thank you also for your recommendations—the whole team really appreciates them. We look forward to working with you again, Benjamin – Pro Dépannage

Alain Bick

Published on July 31, 2026

My water heater broke down at 1:00 p.m. And I got a new one by 5:00 p.m. A very good company

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you for your feedback and your trust. We’re delighted that we were able to replace your water heater quickly and restore your hot water service the same day. Thank you again for your recommendation. Benjamin – Pro Dépannage

Genevieve Navier

Published on July 27, 2026

Replacing a Toilet Tank

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much, Ms. Navier, for your 5-star review. We’re delighted that you were completely satisfied with the replacement of your toilet tank—both with the quality of the work and the price. Thank you for placing your trust in Pro Dépannage, your plumbing and heating specialist in Thionville and the surrounding area. We look forward to assisting you again with your future plumbing needs.

Sandrine Bontemps

Published on July 27, 2026

Excellent work—clean, fast, and meticulous. The rates are very reasonable. I highly recommend this company and will definitely use them for future projects;

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much, Ms. Bontemps, for your excellent review and recommendation. We are delighted that you were completely satisfied with the installation of your toilet, the speed of our service, the cleanliness of the work site, and the quality of our work. The entire Pro Dépannage team remains at your service for any future plumbing and heating projects in Thionville and the surrounding area. We look forward to serving you again.

Carine Sartor

Published on July 22, 2026

A huge thank you to the entire PRO DÉPANNAGE team for their responsiveness and professionalism. We called after 9 p.m., and the technician arrived 15 minutes later to diagnose the problem for free. Then, 45 minutes later, he was already back with a new water heater and immediately proceeded to replace it. The service was remarkably efficient, with clean, quick work and clear explanations. It’s rare to find a technician who’s so available and dedicated, even late at night. I recommend them without hesitation!

Response from PRO DEPANNAGE Plumbing / Heating Services

A huge thank you for your feedback—the entire Pro Dépannage team really appreciates it. We’re delighted that we were able to respond quickly and provide a solution that same evening. Thank you for your trust and your recommendation. Enjoy your new water heater! Benjamin

PtitBonhom

Published on July 12, 2026

I called them for an emergency water heater repair. They diagnosed the problem and replaced the unit all within the same day. They showed a high level of professionalism and a personal touch that was a pleasure to experience. I highly recommend them.

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback. I was happy to be able to respond quickly and get your water heater back up and running the same day. Your comments about my professionalism and the quality of my customer service mean a lot to me, as these are two values I hold in high regard. Thank you again for your trust, your hospitality, and your recommendation. Benjamin – Pro Dépannage

Sébastien Pimenta

Published on July 1, 2026

Quick response and service. Fair prices

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much, Sébastien, for your feedback and your trust. I’m glad we were able to respond quickly and provide you with a solution at a fair price. I look forward to helping you again if needed. Benjamin – Pro Dépannage

Ion Lupoi

Published on June 28, 2026

(Translated by Google) Top (Original review) Top

Response from PRO DEPANNAGE Plumbing / Heating Services

Thank you very much for your feedback and your trust. We are delighted that you were satisfied with our service. We look forward to assisting you again if needed. Benjamin – Pro Dépannage

Micael Ferreira

Published on June 5, 2026

The company truly lives up to its name: the word “Pro” has never been more apt! Quick response, friendly, professional, and efficient staff. A high-quality service that I highly recommend. Thank you for your excellent work!

Response from PRO DEPANNAGE Plumbing / Heating Services

Hello Mr. Ferreira, Thank you very much for your feedback and for taking the time to share your experience. Your satisfaction is our greatest reward. We make it a point of honor to respond quickly while ensuring meticulous, high-quality work. Thank you also for your trust and your recommendation. It was a pleasure to assist you. We look forward to serving you again if needed. Benjamin – Pro Dépannage

Laure Colson

Published on June 1, 2026

Pro Dépannage responded very quickly! Accurate diagnosis and excellent advice! Clear explanations! We highly recommend them! Thank you so much!

Response from PRO DEPANNAGE Plumbing / Heating Services

Hello Ms. Colson, Thank you very much for your feedback and your recommendation. We are delighted that we were able to provide you with a quick solution and clear explanations regarding your installation. Customer satisfaction is our top priority, and your message is a wonderful reward for our daily work. Thank you again for your trust, and we look forward to assisting you again if needed. Benjamin – Pro Dépannage

Frequently asked questions

All the answers to your questions

What services do you offer?

We offer a full range of services tailored to your needs in general plumbing and roller shutter installation. Whether for repairs, installations or renovations, our team is at your disposal in the Thionville and Metz areas.

What's your availability?

We are available all week from 6:00 a.m. to 11:30 p.m. to meet your plumbing and roller shutter installation needs. We can also provide service outside these hours upon request and on very short notice, depending on the urgency of your situation.

What are the rates?

Our prices vary according to the services required and the complexity of the work. We strive to offer competitive and transparent prices. To give you an accurate estimate, we invite you to contact us directly so that we can assess your specific needs and provide you with a personalized quote.

What is the difference between an air-to-air heat pump and an air-to-water heat pump?

An air-to-air heat pump blows warm or cool air through wall-mounted units, while an air-to-water heat pump uses water to heat your existing radiators.

Does the heat pump make noise that disturbs the neighbors?

We select models that operate very quietly and install special mounts to eliminate vibrations and noise.

Can you keep your old radiators when installing a heat pump?

Yes, with certain models of heat pumps, it is entirely possible to keep your cast-iron or steel radiator system.

When is the best time to replace your boiler?

Summer or early fall are the best times to avoid the discomfort of cold weather during construction.

Does the installation include the removal of the old equipment?

Yes, we handle the entire process of removing and recycling your old gas or oil boiler.

What is the average lifespan of a new system?

With regular maintenance, a high-quality boiler installed by us can operate efficiently for 15 to 20 years.

How much does a gas boiler maintenance service cost?

Our inspection service starts at €150 (including tax), which covers travel expenses and the legal certificate.

Is a maintenance certificate required for tenants?

Yes, the annual inspection is a legal requirement that the tenant must fulfill to ensure the safety of the occupants.

How long does it take to service the device?

Please allow about 45 minutes to an hour to complete all safety checks and cleaning.

Do you offer annual maintenance contracts?

We offer service contracts to automate your maintenance schedule and provide priority service in the event of a winter breakdown.

What documents do I need to provide to my insurer?

We will provide you with an official certificate, which is required to prove that your installation complies with regulations.

My boiler is old—is it still worth maintaining?

Maintenance prevents major breakdowns and keeps your older equipment running efficiently.

How long does the service call take?

Allow between 1.5 and 2.5 hours for a thorough inspection and a thorough cleaning.

Do you service all brands of boilers?

Yes, we service gas and oil models from all major brands, such as Atlantic and Frisquet.

How long does an emergency response take?

We strive to respond the same day or within 24 hours for complete heating system failures.

Is the repair covered by a warranty?

All our services and replacement parts are covered by our professional warranty.

PRO DEPANNAGE: Plumbing, Leak Detection, and Heating Services in Thionville and Metz

Are you looking for a reliable, responsive, and transparent contractor?

(+33) 06 40 91 37 5157 Allée de la Libération, 57100 Thionville

Your local plumbing, heating, and roller shutter company

Our plumbing services in Thionville and Metz

Plumbing

Heating

Troubleshooting

Our heating services in Thionville and Metz

Heat pump

Boiler installation

Gas Boiler Maintenance

Oil-Fired Boiler Maintenance

Boiler Repair

Our shutter services in Thionville and Metz

Roller shutters

Our plumbing services in Thionville and Metz

Plumbing

Heating

Troubleshooting

Need our plumbing and heating services in Thionville and Metz?

Practical Information from Pro Dépannage

Access

Quote

Advantages of Pro Dépannage

Our Projects at Pro Dépannage Plombier in Thionville and Metz

Installation of roller shutters

Plumbing fixture installation

Suppliers of Pro Dépannage, a plumbing and heating company in Thionville and Metz

Our customers testify

Frequently asked questions

What services do you offer?

What's your availability?

What are the rates?

What is the difference between an air-to-air heat pump and an air-to-water heat pump?

Does the heat pump make noise that disturbs the neighbors?

Can you keep your old radiators when installing a heat pump?

When is the best time to replace your boiler?

Does the installation include the removal of the old equipment?

What is the average lifespan of a new system?

How much does a gas boiler maintenance service cost?

Is a maintenance certificate required for tenants?

How long does it take to service the device?

Do you offer annual maintenance contracts?

What documents do I need to provide to my insurer?

My boiler is old—is it still worth maintaining?

How long does the service call take?

Do you service all brands of boilers?

How long does an emergency response take?

Is the repair covered by a warranty?

PRO DEPANNAGE

Site map

Plumber in Moselle

Contact

(+33) 06 40 91 37 51
57 Allée de la Libération
, 57100 Thionville